In the world of association management, setting goals is one of the most effective ways to motivate and engage members while also creating fulfillment and alignment. In Association management, setting and achieving goals is exclusively a team effort therefore, goal setting becomes a collaborative act. This guide aims to [...]
Who is your customer? How straight forward and easy a question is this for your association? For some associations, this is easy, members. For others it isn’t as simple, so Boards need to stop, assess, and ask this important question. Associations spend money on strategic planning. Post pandemic, strategic [...]
Key message training for an association’s Board of Directors is often thought as a tactic when the organization is in crisis communications mode. But the fact is, it is an essential aspect of effective communications and governance. It helps to ensure Board members are all on the same page [...]
