Strategic Planning: The Argument for Hiring a Paid Expert to Support the Implementation

By |2026-03-12T10:20:55-05:00March 12th, 2026|

Associations are struggling to attract experienced volunteer leaders, and resources are stretched thin. While a senior association manager for an Association Management Company (AMC), I’ve spent many years developing, implementing, and measuring association strategic plans; the process always benefits from fresh perspectives and the right tools. The Strategic plan [...]

Get Out and Network: How Association Leaders Benefit by being SEEN

By |2025-12-18T09:31:58-06:00December 18th, 2025|

We live in a time where “being connected” is a part of life. As a leader of an Association, it is important to be connected. Connected to the board, to members, to stakeholders, and to the association executive (CEO or Executive Director).   The challenge today is how to [...]

Meeting Matters: Finding the Right Frequency for Association Boards

By |2025-11-13T13:08:07-06:00November 13th, 2025|

Let’s face it, the most common thing is that everyone’s calendars are already jam-packed, and finding the time to meet with your Board can be difficult.  Add in coming to an agreeable meeting frequency with Board Members, and this becomes a common challenge many associations face today. So, how often should Association Boards meet? The answer depends on several factors, including the size and complexity of [...]

When Board Members Reach for Their Phones, Your Meeting Loses More Than Time

By |2025-11-06T10:14:18-06:00November 6th, 2025|

In recent weeks, a striking headline in The Wall Street Journal caught my attention: “CEOs Are Furious About Employees Texting in Meetings.” Well-known people in the business world, like Jamie Dimon of JPMorgan Chase, have bluntly called out the behaviour: “If you have an iPad in front of me [...]

The Three Important Tools to Lengthen CEO (Executive Director) Tenure in Canadian Associations

By |2025-09-29T10:11:12-05:00September 25th, 2025|

Recently, I was inspired by the insights shared in Littleford & Associates’ blog, " The Three Important Tools to Lengthen Head Tenure". An article written for chairs of independent schools. With the author’s permission, I’m pleased to share this adaptation geared towards Canadian associations that reflects on the ideologies [...]

Navigating the Rapids: How Association Boards Can Thrive in a World of Relentless Change

By |2025-02-20T11:29:28-06:00February 20th, 2025|

The ground is shifting beneath our feet. Advancements in technology, evolving societal values, and global interconnectedness are reshaping the landscape for associations. The old ways of doing things, while comfortable, are no longer sufficient. Association Boards must embrace a new paradigm: governing as an intentional and dynamic process focused [...]

Facilitating the To Meet or Not To Meet Discussion

By |2025-02-06T14:42:02-06:00February 6th, 2025|

Building on my July 2024 blog, To Meet or Not to Meet. That is the Question, let's explore a process your Board can use for a meaningful discussion on this topic. Recently a client talked about their annual conference (or do you mean AGM?) and felt overwhelmed by all [...]

‘Priming the Pump’ is Key to Valuing Board Members and Ensuring Future Association Success!

By |2025-01-10T10:03:06-06:00October 10th, 2024|

I remember fondly, the activity of setting up the water pump to draw water from a nearby lake every spring at the family cottage. This activity would ensure that we had enough water on hand for the entire season. My dad referred to this activity as “priming the pump.” [...]

Avoid Frustrating Association Volunteer Leaders

By |2024-07-18T09:17:21-05:00July 18th, 2024|

I've been thinking a lot about what frustrates association volunteer leaders based on my own experience and those I work with. I now see the work of associations divided into two columns: proactive work and reactive work. Some might see proactive work as positive and reactive work as negative. [...]

Go to Top