I recently took part in an association’s strategic planning session. The goal of the session was to create a three-year strategic plan. During the session, four priority areas were outlined by the association’s leaders. One of the priorities was to Maximize Service Delivery, which is defined as ‘to improve [...]
Association Boards must be constantly evolving and advancing to stay relevant in their respective industries. This article explains why the youth takeover should now be embraced and appreciated by association Boards and their long-time leaders, and how engaging the youth can only improve an association’s future. Youth are often [...]
“The unique and multifaceted relationship between the board and its executive is perhaps the most important relationship leading to organizational success or failure. Like the two partners in a skating competition, each side can either bring out the best in the other or prevent the other from skating well.” [...]
As an association leader, understanding your volunteer role on a not-for-profit Board is being aware of your job description. Not only will this clarify your unique role and responsibilities, but it will also allow you to better support other members of the team and their tasks. Boards are designed [...]
You are a female association volunteer leader who has just taken charge of reviewing and updating the association’s Policies and Procedures. It’s a big job. In fact, it’s the most sizeable project you’ve ever taken on in this role. You start to question whether you can do this, and [...]
Coming out of the pandemic, I have noticed a divergence amongst Board members as to when they’re available to volunteer. Some opt to do all their volunteer work during office hours to preserve their personal time, while others don’t have flexibility in their schedule to volunteer during traditional work [...]
The pandemic has all Association Management Companies (AMC) working with their association clients to rethink how to get back to “normal” or define the “new normal” for their operations. Connecting In-Person vs Virtual Many associations have returned to in-person meetings and conferences while maintaining the virtual attendance option. Depending [...]
Difficult people are everywhere. Despite one’s best efforts some people are never pleased. But when they are exhibitors at an association event or tradeshow how can they be transitioned from difficult to champion? Practicing the art of WOO or Winning Others Over can help move difficult exhibitors to enthusiastic [...]
Policy statements are the guidelines for the association, they state appropriate standards of action and behaviour for all Board, committee, and staff members. Policy statements can be defined as a definite course of action adopted for expediency, facility, and efficiency. In short, policy statements detail how things are done [...]
In previous articles, I have written about the CSAE CEO Symposium led by Glenn Tecker. I find some of the tools provided at this workshop to be so valuable I keep the workbook on my desk. One of my most referenced tools is the role continuum for the chief [...]
