Maximizing an Association’s Service Delivery

By |2023-04-28T08:11:10-05:00April 27th, 2023|

I recently took part in an association’s strategic planning session. The goal of the session was to create a three-year strategic plan. During the session, four priority areas were outlined by the association’s leaders. One of the priorities was to Maximize Service Delivery, which is defined as ‘to improve [...]